Customer Service

Internal Sales · Auckland, North Shore
Department Internal Sales
Employment Type Full-Time
Minimum Experience Entry-level

What can we offer you?

 

  • Mondays to Fridays.
  • Development opportunities.
  • High performing, busy team.
  • Our people enjoy working at Anzor as we are hard working & caring. 

 

What will you do? 

 

You will help us achieve our mission of fasteners fast & extreme customer service, and your days will look like this:

  • Working mostly over the phone and helping out at our trade counter, giveour customers an extreme customer service experience that inspires them to keep coming back.  
  • Provide solutions - ask good questions to understand the customer's fastener needs & recommend the best products.
  • Be a connector -  a big part of what you do is connecting with the sales and operations teams to give the best quotes to customers and play your part in getting the correct order out on time, to the right person & place.
  • Upsell products and share promotions to grow sales and encourage return customers through your product knowledge and friendly personality.

 

You'll love this job if you:

 

  • Bring your A game every day.  With a strong ability to understand our customer’s needs.
  • Have a natural curiosity & problem solving skills.
  • have outstanding customer service communication skills. Doing your best, each and every time to connect with, and serve, our customers well. 
  • Are a team player & a fast learner
  • Display good computer skills and high attention to detail.
  • Have some exposure to the trade industry/DIY.

 

Who we are:

  • NZ owned, started in 1993 and grown to 12 branches nationwide.
  • NZ's leading supplier of stainless steel fasteners.
  • Widest range & largest stock holding.
  • We live & breathe stainless fasteners & have quality products. 

 

Does this sound like a good fit for you? Ready to join a strong performing, growing company who cares about our people and customers? We want to hear from you, please apply today!

Must be eligible to work in NZ.

Thank You

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  • Location
    Auckland, North Shore
  • Department
    Internal Sales
  • Employment Type
    Full-Time
  • Minimum Experience
    Entry-level